Verba English School (“Verba”, “we”, “us”) respects your privacy. This policy explains what information we collect when you use runzone.help, why we collect it, and the choices you have. It is written in plain language on purpose.
Information we collect
We only collect what we need to respond to you and run our courses:
- Details you give us — your name, email address, phone number and the message you send through our enquiry form.
- Technical information — basic, non-identifying data your browser shares automatically, such as device type and general location, used to keep the site working well.
How we use it
Your information is used to reply to your enquiry, arrange your free trial or lessons, and improve how the site and our courses work. We do not sell your data, and we do not send marketing you did not ask for.
Keeping your data safe
We apply sensible security measures to protect the information you share and limit access to the people who genuinely need it. No online service can promise perfect security, but we take the responsibility seriously.
Sharing
We do not share your personal information with third parties except where it is necessary to provide our service (for example, a reputable hosting provider) or where the law requires it.
How long we keep it
We keep enquiry details only as long as needed to help you, and then remove them. If you become a student, we retain the records required to manage your course.
Your rights
You may ask us to see, correct or delete the personal information we hold about you at any time. Just email [email protected] and we will respond promptly.
Contact
Questions about this policy? Write to us at [email protected] or by post to Level 8, Wisma Penang Garden, 42 Jalan Sultan Ahmad Shah, 10050 George Town, Penang, Malaysia.